Shipping & Delivery

Processing Time

At Mousa & Palm, we place great importance on efficiency and timely service. Orders are processed and prepared within 2–4 business days (excluding delivery time).

We operate and handle orders from Sunday to Thursday, excluding weekends (Friday and Saturday) and official holidays.

Delivery Time

Within Saudi Arabia: 

Orders are delivered within 7–14 business days, excluding Fridays, Saturdays, and seasonal holidays.

International Shipping: 

Delivery takes 7–14 business days, depending on the destination city, and excludes Fridays, Saturdays, and seasonal holidays.

Shipping & Packaging

We ensure all products are shipped in proper cooling conditions to guarantee they arrive at your doorstep in perfect condition.

A shipping confirmation email will be sent as soon as your order is dispatched.

Shipping Fees

To provide the best service possible, shipping fees vary based on the delivery location and order size. To calculate the exact shipping cost, simply add your desired items to the cart and enter your delivery address. Final shipping charges will be displayed at checkout.

Thank you for choosing Mousa & Palm. We look forward to delighting you with our premium products and fast service.

If you have any questions or need assistance, please don’t hesitate to contact our customer support team.

Happy Shopping!